CONSUMER ASSISTANCE

CBCInnovis provides credit reports from the Nationwide Consumer Reporting Agencies (NCRAs), Experian®, Equifax® and TransUnion®, to its clients. CBCInnovis' clients are primarily banks, mortgage companies and other lending institutions and have a permissible purpose under the Fair Credit Reporting Act (FCRA) to obtain credit information for lending purposes. CBCInnovis does not maintain a database of consumer information. We may assist you if one of our clients accessed your credit report through CBCInnovis.

How Consumer Assistance Can Help You

The Consumer Assistance department can assist you with your CBCInnovis Credit Report in the following ways:

Download Consumer Request Form

Frequently Asked QuestionsShow / Hide All

Click on the question below to reveal the answer.


Why does CBCInnovis show up as an inquiry on my credit report?

How do I obtain a copy of my credit report from CBCInnovis?

How do I dispute inaccurate or incomplete information on my credit report from CBCInnovis?

Can I dispute my credit score?

Can CBCInnovis Consumer Assistance explain why I was denied credit?

I received a call from CBCInnovis. What should I do?

Consumer Assistance Contact Information

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